Download GrabMerchant for iOS and Grow Your Business with Grab
Download GrabMerchant for iOS: A Guide for Business Owners
If you are a business owner who wants to reach out to more customers, increase your sales, and grow your business, you might want to consider downloading GrabMerchant app for iOS. This app is a powerful tool that allows you to manage your online business on the Grab platform, which offers delivery and cashless payment options to millions of consumers. In this article, we will show you what GrabMerchant app is, why you need it, how to download and install it, and how to use it effectively.
What is GrabMerchant and why you need it
GrabMerchant is a mobile app that helps you run and grow your business on the Grab platform. Grab is a leading super app in Southeast Asia that provides various services such as food delivery, grocery delivery, ride-hailing, e-commerce, payments, and more. By becoming a Grab merchant-partner, you can leverage the huge customer base and network of Grab to expand your business beyond your physical location and operating hours.
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Benefits of using GrabMerchant app
Some of the benefits of using GrabMerchant app are:
You can offer delivery and cashless payment options to your customers, which can increase convenience, loyalty, and satisfaction.
You can access various features and tools that can help you manage orders, track sales, advertise your products, get insights, learn best practices, and more.
You can join different services on the Grab platform, such as GrabFood, GrabMart, GrabPay, and more, depending on your business type and needs.
You can enjoy support from the Grab team and community, who can assist you with any issues or questions you may have.
How to sign up as a Grab merchant-partner
Before you can download and use GrabMerchant app, you need to sign up as a Grab merchant-partner first. Here are the steps to do so:
Visit the and click on "Sign Up Now".
Fill in the required information about your business, such as name, address, contact details, category, etc.
Upload the required documents, such as business registration certificate, bank account details, menu or catalogue, etc.
Wait for the verification process to be completed by the Grab team. This may take up to 7 working days.
Once approved, you will receive an email confirmation with your username and password.
How to download and install GrabMerchant app
After signing up as a Grab merchant-partner, you can now download and install GrabMerchant app on your iOS device. Here are the steps to do so:
Go to the on your iPhone and search for "GrabMerchant".
Tap on the "Get" button and enter your Apple ID password or use Touch ID or Face ID to confirm.
Wait for the app to be downloaded and installed on your device.
Open the app and log in with your username and password that you received from the email confirmation.
You can now start using the app to run and grow your business.
How to use GrabMerchant app to run and grow your business
Now that you have downloaded and installed GrabMerchant app on your iOS device, you can start using it to run and grow your business. Here are some of the features and tools that you can use with GrabMerchant app:
How to manage orders easily
With GrabMerchant app, you can manage your orders easily and efficiently. You can:
View incoming orders and accept or reject them within a specified time limit.
Update the order status and track the delivery progress.
Chat with customers and delivery-partners in case of any issues or queries.
Cancel or refund orders if necessary.
View your order history and details.
How to grow your sales online
With GrabMerchant app, you can grow your sales online and reach more customers. You can:
Create and manage promotions and discounts to attract more customers.
Join campaigns and events organized by Grab to boost your visibility and sales.
Get featured on the Grab app homepage and other channels to increase your exposure.
Use GrabAds to advertise your products and services to targeted audiences.
Get referrals and reviews from satisfied customers to build your reputation and trust.
How to get better insights
With GrabMerchant app, you can get better insights into your business performance and customer behavior. You can:
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View your sales reports and analytics to track your revenue, orders, customers, and more.
Compare your performance with other merchants in your category and location.
Identify your best-selling products and services, peak hours, loyal customers, and more.
Get feedback and ratings from customers to improve your quality and service.
Get tips and recommendations from Grab to optimize your business operations and strategies.
How to learn with GrabAcademy
With GrabMerchant app, you can learn with GrabAcademy, a free online learning platform that offers courses and resources to help you run and grow your business. You can:
Access various topics such as marketing, finance, operations, customer service, and more.
Learn from experts and successful merchants who share their knowledge and experience.
Earn certificates and badges upon completing the courses.
Join webinars and live sessions to interact with instructors and other learners.
Apply what you learn to your business and see the results.
How to enable secure payments
With GrabMerchant app, you can enable secure payments for your customers and yourself. You can:
Accept various payment methods such as GrabPay, credit cards, debit cards, cash, etc.
Enjoy fast and easy payouts to your bank account or GrabPay wallet.
Track your transactions and balance in real-time.
Protect yourself from frauds and scams with Grab's security features.
Get support from Grab's payment team in case of any issues or disputes.
How to manage your storefront
With GrabMerchant app, you can manage your storefront on the Grab app, which is where customers can find and order from you. You can:
Edit your business information such as name, address, contact details, etc.
Add or update your menu or catalogue with photos, prices, descriptions, etc.
Create categories and subcategories to organize your products or services.
Add or remove items from your inventory as needed.
Maintain your product or service quality and availability.
How to manage employees access
If you have employees who help you run your business, you can use GrabMerchant app to manage their access and roles. You can:
Create sub-accounts for your employees with different permissions and functions.
Assign roles such as manager, cashier, chef, driver, etc. to your employees.
Monitor their activities and performance on the app.
Add or remove employees as needed.
Maintain communication and collaboration with your team.
In conclusion, GrabMerchant app is a must-have for any business owner who wants to run and grow their business online. It offers various features and tools that can help you manage orders, grow sales, get insights, learn best practices, enable secure payments, manage your storefront, manage employees access, and more. All you need is an iOS device and a Grab merchant-partner account. Download GrabMerchant app today and start enjoying the benefits of being part of the Grab platform!</p FAQs
Here are some frequently asked questions about GrabMerchant app:
Q: How much does it cost to u